Frank & Leila Real Estate
These Terms & Conditions govern the use of frankandleila.com (the “Website”) and the information, services, promotions and resources made available through the Website.
Last updated: August 23, 2026By accessing or using this Website, you acknowledge these Terms & Conditions.
The Website promotes the real estate services of:
Employed by:
Right at Home Realty, Brokerage
Toronto Central Branch
1396 Don Mills Road, Suite B121
Toronto, Ontario M3B 0A7
416-391-3232
Frank & Leila Real Estate is the branding used on this Website to market the real estate services provided by Franco Di Natale and Leila Kiani through their employing brokerage.
Real estate trading services are provided through Right at Home Realty, Brokerage, in accordance with applicable Ontario real estate legislation and brokerage policies.
Information on this Website is provided for general informational and marketing purposes.
Website content does not constitute a binding agreement to provide real estate services.
Using the Website, submitting a contact form, requesting information, downloading information or communicating through the Website does not by itself create a client or representation relationship.
Any representation relationship is governed by the applicable agreements entered into between the client and the brokerage and by applicable Ontario law.
Information appearing on the Website concerning real estate, mortgages, financing, investments, taxes, closing costs, legal matters or similar topics is general information only.
It should not be considered:
Users should obtain independent professional advice appropriate to their circumstances before making significant real estate, legal, financial, mortgage or investment decisions.
Property listings, photographs, measurements, prices, availability, descriptions, taxes, neighbourhood information and other property information may originate from sellers, brokerages, real estate boards, data providers or other third-party sources.
Although reasonable efforts may be made to provide accurate information:
Prospective buyers and sellers should verify material information before relying upon it or making a real estate decision.
Any home value estimate, comparative market analysis, market opinion or “Free Home Evaluation” provided through or requested from the Website is intended to assist a property owner in understanding current market conditions.
A home evaluation provided by a real estate salesperson is not a formal appraisal and should not be relied upon as one.
Actual market value and eventual selling price depend on numerous factors including market conditions, property condition, location, competition, timing, buyer demand and negotiations.
No specific selling price is guaranteed.
Real estate statistics, average selling prices, days-on-market information, market commentary, neighbourhood statistics and other market information may change rapidly.
Historical performance is not a guarantee of future market conditions.
Users should request current information before relying on market data when making a real estate decision.
Frank & Leila may make a promotional Complimentary Staging & Painting Program available in connection with qualifying seller listings.
The Program is conditional and is not an unconditional promise of free staging, free painting or unlimited property preparation services.
Unless expressly stated otherwise in a written agreement approved by Right at Home Realty, Brokerage, the Program is a promotional offering associated with the seller representation services provided by Franco Di Natale and Leila Kiani and is not a general promotion offered to every client of Right at Home Realty, Brokerage.
Participation is subject to these Terms, property-specific eligibility, brokerage requirements and any additional written terms provided to the seller.
The Program is available only on qualifying listings.
Eligibility may depend on factors including:
The existence of the Program on the Website does not guarantee that every property or seller will qualify.
Staging, painting and related expenses must be approved before the applicable work or services commence in order to qualify for reimbursement or credit.
The approved scope, services and any applicable maximum amount will be confirmed with the seller.
Expenses incurred without prior approval may be excluded from the Program.
Unless expressly agreed otherwise in writing, the seller is responsible for paying staging companies, painters or other approved service providers when their invoices become due.
The Program does not ordinarily mean that Frank & Leila or the Brokerage pay service-provider invoices upfront on behalf of the seller.
Where Frank & Leila assist with arranging third-party goods or services, the seller will be advised of the applicable scope of services and who is responsible for payment.
Following a qualifying successful closing, eligible approved staging and/or painting expenses will be credited or reimbursed to the seller in accordance with the written Program terms and applicable brokerage procedures.
Only actual, eligible and approved expenses qualify.
Any reimbursement or credit is subject to:
The manner in which a reimbursement or credit is processed may be determined or approved by Right at Home Realty, Brokerage in accordance with applicable requirements.
For purposes of the Program, a “successful closing” generally means that:
Signing an Agreement of Purchase and Sale alone does not constitute a successful closing.
If an Agreement of Purchase and Sale does not successfully close, the Program reimbursement or credit does not become payable solely because a sale agreement had previously been signed.
The seller remains responsible for staging, painting and other third-party invoices that the seller was required to pay.
If a listing:
the seller remains responsible for any staging, painting or related costs incurred and no reimbursement or closing credit will be owed unless expressly stated otherwise in writing.
Depending upon the property and approved preparation plan, eligible expenses may include approved:
Eligibility does not automatically extend to renovations, structural repairs, flooring, electrical work, plumbing, landscaping, moving, storage, cleaning, construction or other services unless specifically approved in writing.
Complimentary staging and painting does not mean unlimited staging, unlimited painting or unlimited expenditure.
The appropriate level of preparation is determined on a property-by-property basis.
A Program limit or approved budget may be established before services commence.
Any expense above an approved limit remains the seller's responsibility unless an additional amount is approved in writing.
Applicable taxes forming part of an approved service-provider invoice will only be included in the Program to the extent provided for in the applicable written Program approval.
The Program does not have an independent cash value.
If a seller does not use an approved staging or painting service, the seller is not entitled to receive the unused value as cash, a commission reduction or another payment unless expressly agreed in writing.
Only actual approved expenses incurred under the Program are eligible.
Program eligibility is specific to the approved seller and property.
It cannot be transferred or assigned to another:
without written approval.
Painters, stagers, contractors, movers, photographers and other third-party suppliers may be independent businesses and are not employees of Frank & Leila or Right at Home Realty, Brokerage.
Frank & Leila may assist in recommending or coordinating service providers.
The seller remains responsible for reviewing and approving applicable quotes, services and expenses.
Where required by law, any relevant financial relationship or financial benefit involving a recommended third-party provider will be disclosed.
Staging, painting and property preparation are marketing strategies intended to improve the presentation and marketability of a property.
They do not guarantee:
Real estate results depend upon numerous factors beyond the control of Frank & Leila.
These Website Terms describe the Program generally.
Property-specific terms may also be documented through a seller representation agreement, schedule, written Program authorization, disclosure, acknowledgement or other written document.
If there is any inconsistency between these general Website Terms and a valid property-specific written agreement approved by the Brokerage, the property-specific agreement will govern to the extent of the inconsistency.
The Program may be changed, suspended or discontinued for future listings at any time.
Changes will not override an existing written Program commitment that has already been validly entered into with a seller unless permitted by that agreement or applicable law.
From time to time, the Website may advertise other complimentary services, incentives, promotions or special offers.
All such offers are subject to any stated:
An advertised promotion does not modify an existing representation agreement unless the modification is properly documented and agreed upon where required.
All real estate representation services and remuneration arrangements are governed by the applicable representation agreement and Ontario law.
Nothing on this Website should be interpreted as representing that real estate commissions, remuneration or fees are fixed, standard, required or approved by RECO, TRREB, a government authority or any real estate association.
Where applicable, remuneration and any circumstances in which it may change will be addressed through the appropriate representation documentation.
Testimonials, reviews, case studies and descriptions of previous transactions reflect the experiences or results associated with the specific persons or transactions described.
Individual results vary.
Past performance does not guarantee:
Testimonials appearing on the Website should not be interpreted as guarantees.
The Website may identify or provide access to:
Unless expressly stated otherwise, these professionals and businesses operate independently.
Their inclusion on the Website does not make Frank & Leila or Right at Home Realty, Brokerage responsible for their professional advice, services, fees, conduct or work.
Users should independently determine whether a professional or service provider is appropriate for their needs.
Any disclosures required in connection with financial benefits or referral arrangements will be made as required by applicable law.
The Website may link to third-party websites, maps, listing platforms, calculators, social-media services, mortgage resources or other external services.
Third-party websites operate under their own terms, policies and privacy practices.
Frank & Leila do not control and are not responsible for third-party website availability, security, accuracy, content or practices.
Unless otherwise indicated, original Website content, including text, branding, graphics, photographs, layouts and other materials, is protected by applicable intellectual-property laws.
Website content may not be reproduced, republished, distributed, sold, scraped or commercially exploited without appropriate authorization.
Third-party trademarks, property listing information, photographs and other licensed material remain the property of their respective owners.
REALTOR®, REALTORS®, MLS® and related marks are trademarks owned or controlled by The Canadian Real Estate Association and are used in accordance with applicable permissions and rules.
Use of these terms on the Website does not transfer any ownership rights to Website visitors.
Users must not use the Website:
When a visitor submits a contact form, home-evaluation request or other inquiry, Frank & Leila may use the information provided to respond to the request and communicate about the requested real estate services.
Submitting an inquiry authorizes communications reasonably necessary to respond to that inquiry.
Commercial electronic communications will be sent only where consent exists or where otherwise permitted by applicable Canadian law.
Recipients may withdraw consent from applicable marketing communications using the unsubscribe method provided or by contacting Frank & Leila.
Personal information submitted through the Website is handled in accordance with the applicable Privacy Policy and applicable privacy law.
The Website's Privacy Policy should be read together with these Terms & Conditions.
Users should review the Privacy Policy before submitting personal information.
Reasonable efforts may be made to maintain the Website and its information; however, uninterrupted or error-free access is not guaranteed.
The Website may occasionally be:
The Website may occasionally contain typographical errors, outdated information, technical errors or omissions.
Frank & Leila reserve the right to correct Website information and update content without notice.
Where Website content conflicts with an executed real estate agreement or legally required disclosure, the applicable agreement or disclosure governs.
To the maximum extent permitted by applicable law, Frank & Leila and Right at Home Realty, Brokerage will not be liable for losses arising solely from a user's reliance on general Website information, third-party content, third-party services, temporary Website unavailability or information that the user failed to independently verify where verification would reasonably be expected.
Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.
Nothing in these Terms limits or eliminates any duty or obligation imposed upon a registrant or brokerage by applicable Ontario real estate legislation.
Where these Terms conflict with a mandatory legal or regulatory obligation, the applicable legal or regulatory obligation will govern.
These Terms & Conditions may be revised from time to time.
The current version will be published on the Website with an updated “Last Updated” date.
Changes apply prospectively from the date they are published unless otherwise required or permitted by law.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
These Terms & Conditions and use of the Website are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.
Questions about these Terms & Conditions or the Complimentary Staging & Painting Program may be directed to Frank & Leila through the Website contact page or by contacting:
Brokerage
Right at Home Realty, Brokerage
Toronto Central Branch
1396 Don Mills Road, Suite B121, Toronto, Ontario M3B 0A7
Franco Di Natale and Leila Kiani are Sales Representatives with Right at Home Realty, Brokerage. Not intended to solicit sellers or buyers currently under written contract with another brokerage. REALTOR®, REALTORS® and MLS® are trademarks owned or controlled by The Canadian Real Estate Association.